REGION 1 MINUTES

THURSDAY, SEPTEMBER 30, 2003

ECC SOUTH

Submitted by Leigh M. Fiorenzo, Region 1 Secretary

                                                                                                        

Attendance:

AFC                                         Lisa Kendi

Buffalo State                             Warren Hoffman, Stephanie Kindzia,

Canisius College                        Lea Nicholson, Michelle Rizzo

Citibank                                    Debi Mansour

ECC South                                Robin Filippone, Sarah Izzo

Edfund                                      Dan Dreves

First Niagara                             Sandy Stevenson

Third Fifth Bank                        Marc Woolf

SUNY Fredonia                        Amy Beers, Jean Branicky, Tracy Kelly, Daniel Tramuta

Hilbert College                          Beverly Chudy, Elaine Szczepanski

Houghton                                  Troy Martin

HSBC                                      Sherrie Hoadley-Sheppard

Jamestown Business College      Diane Sturzenbecker

Jamestown Community College  Rachel Phillips

Keybank                                   Kathleen O’Connell

Leon Studio One                       Jeannie Russo

M & T Bank                             Leigh M. Fiorenzo, Brian Levy

Medaille College                        Rachel Barker

NCCC                                      Kim Buerger, Kathleen Michalski, Robin Ray, Jim Trimboli

NYSHESC                               Ed Gilbert

Niagara University                    Barbara Corcoran, Martie Howell

St. Bonaventure                        Mary Jo Brockel

Trocaire College                        Janet McGrath

UB                                           Joseph Alongi, Carrie Newman, Kevin Ryan

Villa Maria College                    Diane Kaspryak

 

 

 

 

 

Welcome and Introductions (Carrie Newman)

*Welcome back! We are all looking forward to a very productive year

 

Treasurer’s Report (Rachel Barker)

*Previous balance: $1670.40

*Debits:  $77.50 Hallmark Refreshments – May Meeting at Hilbert

               $382.50 Aramark Refreshments – Tax Workshop at GCC       

               $1619.63 Bison’s summer outing

               $8.00 Check Image Return Fee

*Credits:  $2010 checks for summer outing and revenue check

                $1285 Final checks for summer outing

*New Balance:  $2877.77                     

 

Membership Report (Carrie Newman for Katrina Delgrosso)

*Be sure to check on NYSFAAA web site www.nysfaaa.org to sign up for e-mails

*Membership by year was 1037 for 2003-2004 presently for 2004-2005 is 387 as of September 22, 2004 (doesn’t include those who are registering through the conference for yearly membership)

*We are now using Administrative Technical Access Center to keep track of membership totals by region and overall totals

*If you don’t sign up as member prior to the conference your member benefits will be cut off until you renew

*It was suggested that exec council review this new policy. (Especially certain people won’t have access to important information.)

*Regional dues are technically due by July 1

*It is often much easier on the school to request one check instead of two

*The option to pay dues w/ conference registration will not be changed at this point but it will be re-visited at the next exec council meeting

*Suggestion to Grandfather through those three months and then if you don’t renew you would then be cut-off.

*Also, suggested to have one invoice for entire school option (one person can go on-line to register everyone at once instead of individually entering info)

 

Awards Presentation (Warren Hoffman for Mary Koenecke)

*Congrats to regional service award:  Lea Nicholson from Canisius College

*Congrats to second region service award: Mary Koenecke from Canisius College (Michelle Rizzo accepted on Mary’s behalf)

 

Exec Council  (Carrie Newman sat in for Kevin Ryan in Saratoga Springs)

*See attached minutes for Saratoga Springs and Lake George

 

Lake George:

 

NYSFAAA EXEC COUNCIL MEETING MINUTES (Unofficial)

 

JUNE 16-18, 2004

LAKE GEORGE, NY

 

 

Present:  Sue Aldrich, Maria Barlaam, Anne Barton, Kerrie Cooper, Carolyn Corcoran, Gail Drapala, Claire Jacobi, Mike McGraw, Judi Miladin, Mike Pede, John Smith, Earl Tretheway, Samantha Veeder, Mike Williams

 

Absent:  Kevin Ryan

 

Guests:  Bill Cheetham, Laura Dominy, Johanna Kelly, Brian Levy, MaryEllen Nugent, Nancy Pawluk, Karen Price-Scott, Lisa Simpson, Beth Turner

 

 

Motion:  Approval of February 2004 meeting minutes

                        Cooper/Barlaam

                        Unanimous

 

Treasurer’s Report

 

Mike McGraw reported that we’re in good shape and he passed out the Audit for year ending June 2003.  This is the first audit in which there were no findings and Mike expressed his gratitude to regional treasurers for this.  The mileage reimbursement change is effective for July 1, 2004 from .30/mile to .375/mile (voted at 2/2004 meeting).  Mike passed out new version of Expense Report.

 

Membership Report

 

Kerrie Cooper reported that we’re at 1031 members which is down 105 from last year.  Region 5 has largest drop; all but Region 4 are down.  Discussion took place on Region 7’s membership concerns and how the timing of the new website will affect membership reapplications.

 

Motion: Approval to destroy 2002-2003 paper membership applications.

                        Miladin/Smith

                        Unanimous

Additional discussion on new wesite’s timing related to membership application issues.

 

Motion:  If new website is not up by 7/1/04, then we mail paper applications to members.  There was no second of this motion so the motion was rescinded by Miladin.

 

Motion:  That an email be sent to all members clarifying how the 0405 membership registration/application will work in conjunction with new website going live.

                        Barlaam/Drapala

                        Approved

 

 

Motion:  To pay June revenue sharing checks

                        Smith/Miladin

                        Approved

 

Training Report

 

Mide Pede reported that fall EASFAA Training will be held the first morning of the conference at the connecting hotel in Rochester.  This is one of four sites around the state.  Topics include general loan issues and the cost is $25 for EASFAA members and $75 for nonmembers.  Registration can be done via EASFAA website.  Mike also indicated that there is intermediate training tentatively being planned for early August on Graham, Leach, Blyley.  Three sites would be in Syracuse, Westchester, and NYC.  This is tentative however.

 

Easfaa Report

 

Anne Barton announced the new officers are Tom Dalton, President, Susan Howard, Pres.-Elect, Neville Brown, VP, Ken Fierra, Secretary and Cathy Bellomo, Treasurer.

 

EASFAA annually requests 15 copies of our annual conference programs.  That needs to get put in the conference planning manual on the ‘to do’ list.

 

Discussion took place on changing the selection process for EASFAA Conference Scholarship winner.  Plans are to make it less of a ‘luck’ result and to see if we can get members to earn the scholarship and become truly more active in EASFAA.

 

EASFAA Conference 2005 is at Bally’s in Atlantic City with a $135 daily cost.  2006 will likely be at the new convention center in Niagara Falls, NY.

 

Discussion took place on possibility of increasing our five $1000 Scholarships as smaller states are giving out ten $2000 scholarships.

 

EASFAA and NYSFAAA will jointly host a reception for George Chin at NASFAA.

 

President Elect Report

 

Judi Miladin reported that 1017 ballots were sent out for recent election; 313 were returned and 22 of those were ineligible.  291 ballots were valid.  Results are:

            Joan Warren     1st VP

            Karen Price-Scott 2nd VP

            Sam Veeder      Treasurer

            Carolyn Corcoran          Secretary

Motion:  To destroy the ballots of recent election

                        Drapala/Pede

                        Approved

Note is made that Cayuga Community College helped in subsidizing the cost of the election.

Conference 2004

 

John Smith passed out the preliminary program

 

Conference 2005

 

Gail Drapala reported that chairs/co-chairs are working on the program but are waiting until Conference 2004 is over before finetuning the program

 

HESC Update

 

A copy of the HESC Update is attached.  Anne Barton did request an updated HESC organizational chart.  Mike Williams explained that more reorganization will be happening in September so a new chart won’t be available until after that.  Mike will take the help desk ticket number issue to HESC hierarchy again.

 

Regional Reports/Concerns

 

Region 3 asked for a decision on allowing each region’s Regional Chair to go to the annual conference free of charge.  Discussion took place.  Anne clarified that each region has one conference fee waiver in place already.  Region 3’s proposal was aimed at trying to reward a person who’s very active in the region.  It was concluded that the region could choose to cover transportation expenses for a member.  Mike Pede  will write up a policy and develop a form that can be used statewide for the regional conference fee waiver.

 

Governance Report

 

Bill Cheetham gave a history of the strategic long-range plan.  There have been three revisions over the years and the most recent is on the website.  Bill went through the Governance Committee’s written recommendations concerning the plan and presented a written report.

 

By-Laws Revisions

 

We went through these and made some proposed changes.  Anne will write up the all revision proposals and email Council members over the summer for comment.  Secretary will need to do a mailing to members no later than September 1st, with the proposed changes.

 

President’s Report

 

Anne touched on Reauthorization issues and specifically HR42-83, the College Access and Opporturnity Grant bill.  She talked about endorsing some vs. all of it and that SallieMae is urging school support.

 

NY State Senate bill 299, sponsored by Senator LaValle, involves schools’ disclosure policies regarding adjustments made to a student’s financial aid.

 

NYSFAAA’s historian is Adrienne King, who works at NY Poli Tech.

 

VESID was confused and emailed Anne with updated VESID forms.  Seems they got NYSFAAA confused with SUNYFAP…

 

We now have a small supply of NYSFAAA thank you cards and Anne will distribute to regional rep’s.

 

Discussion took place on re-creation of a speakers’ bureau.  Anne asked for a volunteer to contact regions about this and Claire Jacobi volunteered.

 

Anne will contact Paula Gordon at ATAC on Monday to clarify when the website will be up.

 

0405 Budget

 

Mike McGraw handed out and went over the proposed budget.

 

Motion:  To approve the proposed budget

                        Cooper/Smith

                        Approved

 

Old Business

 

Mike Williams explained there’s an RFP pending involving a contract to produce the CUNT ETA.  He was asked if we’ll (aid officers) get access to the CUNY portal and Mike indicated that it’s in discussion.  Mike will put any updated information regarding this in updated HESC notes and send out later.  He also brought most recent HESC directory that’ s available.

 

Mike McGraw indicated that if any college wants to participate in the State Fair Education Day in August, they need to contact Sharon Karkowski at Tompkins-Cortland.

 

New Business

 

 The 0405 Exec Council meeting dates are on the website:

 

Sept 23-24 in Saratoga

Dec 9-10

Feb 6,7,8

June 15,1,17

 

 

Conference 2005 Proposals

 

Region 8’s proposal was presented by Beth Turne and Brian Levy, with Laura Dominy, Sue Aldrich, and Kerrie Cooper all of the Facilities Committee present.  Proposed dates are Nov 5-8 and site Lake Placid Resort Hotel (site of 1999 Conference).

 

Region 6’s proposal was made by Claire Jacobi and Karen Price-Scott.  Dates were Oct 7-12 at the Sheraton in NYC.

 

Questions and discussion followed the presentations.

 

Motion:  To accept the proposal from Region 6, pending approval of the contract by our attorneys.

                        Drapla/Barlaam

                        3 in favor, 9 opposed

                        Motion denied

 

Motion:  To accept Region 8’s proposal, pending review and approval of the contract by our attorneys.

                        Cooper/Smith

                        8 in favor, 3 abstentions, none opposed

                        Motion approved

 

Region 8 is tentative site for Conference 2006

 

Motion:  To adjourn at 11:10 am

                        Drapla/Cooper

                        Approved

 

 

 

 

 

 

 

 

School Counselor Workshop (Kathy Michalski and Kim Buerger)

*Date is set for Region 1:  Nov 18, 2004 at St. Bonaventure University and, Nov 19, 2004 at Classics V

*Same format as last year (half-day schedule)

*Committee is meeting this afternoon to set-up topics and agenda

*Please let the committee know if you have suggestions or ideas for the workshop

 

 

Panel Discussion:  Professional Judgment (Warren Hoffman, Mary Jo Brockel, Kathy Michalski, Jeannie Russo, and Kevin Ryan)

*Professional judgment is dealing w/ people that don’t meet the rules – we adjust COA, change income, assets, dependency and divorce/separation (may do so with appropriate documentation) *Written policies should be included in your manual

*Reconciliation:  everything in file correlates to what is in your file

*Case by case basis, reason for the action must be documented and school must not discriminate

*Issues to consider: desired outcome, change in EFC (already 0?), budget component adjustment

*Schools have authority to request supplemental information

*Types of documentations: letters, bills, receipts, pay stubs, other third party documentation

*Unique to each student, violation of law to assume generalizations

*Room and Board:  increase or decrease, students w/ special needs

*Rental or purchase of computer:  School decided under what conditions it will include computer costs; any deviation from policy constitutes PJ

*Dependent Care Allowance:  Adjusting standard dependent care allowance for an individual student in PJ

*Transportation:  Copy of mechanic bill, statement of repairs, airfare receipts

*Denial or Reduction of FFEL or Direct Loan:  borrower’s unwillingness to repay, high debt burden (the law gives faa the authority or PJ to decide this)

*Appeal Decision Making:  Committee vs. individuals, who will ultimately make the decisions

*Schools options to consider, may be standard or individualized

*PJ is only exercised when a decision is made that is contrary to policy – case-by-case basis

*Documentation of income: loss of job, change in job, divorce/separation

*Each college does everything differently:  It is always done on a case-by-case basis

 

Committee Updates

CAAN (Sherrie Hoadley)

*Looking for replacement (Chairperson for 10 years so she wants to pass on the duties)

*Please contact Sherrie if you are interested in taking over the Committee

 

Training Committee (Lea Nicholson)

*Committee is meeting after lunch today

*Several training opportunities are coming up:

 

*EASFAAA “ Borrower eligibility requirements”, October 26 at the Clarion Hotel in Rochester

*NYSFAAA Conference, October 26-29 in Rochester at the Hyatt downtown

*EAC:  Orlando, November 1 – 4 and Las Vegas, November 30 - December 3

*SUNY Albany return of Title IV, October 14, 2004

*NYSHESC Workshops, December 7 in Buffalo

 

HESC Report (Ed Gilbert for Bonnie Evans)

See notes attached:

 

HESC Update for Region Meeting

September 2004

 

 

Coming Soon – Anytime TAP on the Web – This new product will be premiered at the TAP Processing from A to Z session at the upcoming NYSFAAA Conference.

 

 

Electronic Funds Transfer Enhancements

Effective August 2, 2004, New York State HESC implemented several key improvements to its Loans Electronic Funds Transfer and Refund (EFT/EFR) process.  Enhancements include:

 

Reduce lead time for changes to loans – Elimination of the “10 - day rule ”

Schools can now make edits to a loan up until the time the transaction has been processed by HESC’s EFT system.  Adjustments and cancellations should be sent to HESC, making HESC the primary record holder.  If a disbursement sent by a lender is in conflict with the information that is on our system, it will be errored back to the lender. 

 

Multiple Rosters and Bank Accounts for Schools

HESC will now be able to provide multiple rosters and deposits to school bank accounts based on loan type for schools.  Schools can have their disbursement rosters separated by any combination of loan types: Subsidized Stafford Loans, Unsubsidized Stafford Loans, PLUS Loans, College Savings Disbursements, and Alternative Loans.  Each roster will result in one corresponding Automated Clearinghouse (ACH) transaction.

 

 

Edit for Hold and Release
When a disbursement is on  Hold” and a lender sends a disbursement via EFT, the Hold indicator is automatically updated to a “Release” status and the funds are sent to the school.  Now, as an additional options, schools will choose whether they want disbursements in a Hold status errored back to the lender, or receive the funds directly.  If you are interested in switching to this new option, you must call HESC’s EFT unit at (518) 473-4222 or toll free at 1-888-NYS-HESC, option 2-2-3-3.

 

 

 

PLUS Electronic MPN

Effective June 28, HESC started offering parents of college students the option of filing electronically for a PLUS loan.  The electronic master promissory note for PLUS loans replaces the traditional signature on paper and will save parents and schools time, paper, and postage.  Details on PLUS credit checks will be discussed at the upcoming NYSFAAA Conference and the HESC SFA Administrative Workshops.

 

E-MPN’S

Early reports for 2004-05 have indicated that more than 68% of new MPN’s filed were processed electronically, which is an increase of  28% from 2003-04.  In order to save time and money for your institution and your students, as well as decreasing the occurrence of errors, HESC asks that you continue to encourage your students to utilize online processing for TAP and loans.

 

 

Exit Interview forms

HESC's continuing effort to reduce paperwork and mailings to schools has resulted in a revision to the processing of Exit Interview packets.

 

Effective June 2, 2004, HESC will retain an electronic copy of all Exit Interview information packets generated by our system. Authorized school officials will be able to view and print these forms through the “College and Administrators” link on HESC.org.

 

SFA Administrative Workshops

HESC Administrative Workshops, the annual statewide training program for college aid administrators, bursars, and others with HESC program responsibilities will be offered according to the following schedule. Save the date for the workshop in your area.


Albany - November 22                                                  Buffalo - December 7
White Plains - November 23                                                      Rochester - December 8
Long Island - November 29                                                        Syracuse - December 9
New York City - November 30 & December 1

 

A workshop agenda will be available on HESC.org shortly.
 
Upromise Keeps Rewarding New York!

Saving for college is one of the biggest challenges today’s families face. Upromise, program manager for New York’s 529 College Savings Program, is helping New Yorker’s save for college each time they buy everyday items like gasoline and groceries. Under Upromise’s Rewards Program, a portion of an account owners retail purchases from participating merchants are returned to their NY529 account.

 

As of June 30, 2004, almost $1.9 million in Rewards have been deposited into NY 529 accounts. Enrolling for the Rewards program is fast, easy, and can be done on-line for your convenience. Visit the Program’s web site at for more information about this in novative way to save for college.

 

NYSFAAA Conference

The NYSFAAA Conference will be held from October 26-29, 2004 at the Rochester Hyatt Hotel in downtown Rochester.  The theme of the Conference is “Rolling on the River.”

 

HESC’s participation will include a vendor booth and several sessions as outlined below.

 

Sessions

 

Session Name:  HESC - Your State Agency Update

Presenter(s):     Thomas Dalton, Patricia, Ronan, Teresa Gehrer, Michael Williams

Date/Time:        Wednesday, October 27, 2004, 9:00 – 10:15 a.m.

Description:       HESC has established a leadership position in the electronic communication, reporting, and processing of education loans and grants and scholarships.  In this session, senior managers will discuss how HESC is serving customers in an electronic environment with industry-leading services such as:   real-time e-MPNs; secure, easy-to-use Internet file transfer; customized reports and spreadsheets; real-time printing of reports through the Web; and EFT.  Many of these products and services were suggested by NYSFAAA members.  Attendees will also learn about exciting new initiatives.

 

Session Name:  Default Prevention Strategies – Do They Really Work?

Presenter(s):     John Austin, Anita Phillips

Date/Time:        Wednesday, October 27, 2004, 10:45 a.m. – 12:00 p.m.

Description:       This panel presentation will identify and evaluate known strategies and tools for reducing a school's cohort default rate.  Learn how to use these and other new default prevention tools successfully and find out how your students can benefit too!

 

Session Name:  APTS Goes Online!

Presenter(s):     Erika Terwillliger, John DeFazio

Date/Time:        Wednesday, October 27, 2004, 10:45 a.m. – 12:00 p.m.

Description:       This session will cover step-by-step instructions for APTS Web pages, deadlines for submission of APTS documents, reports, and payments (including prepayments and reconciliation).  We’ll also talk about other new APTS initiatives, and answer any questions you might have about the program.

 

Session Name:  TAP Processing from A to Z

Presenter(s):     Brian Matthews, Norene Grose

Date/Time:        Wednesday, October 27, 2004, 2:00 – 3:15 p.m.

Description:       HESC has developed and delivered many streamlined, Web-based Grants and Scholarships processing improvements.  Are you aware of everything you can do online, such as Multiple Certifications on the Web?  Do you have suggestions for more enhancements?  Senior staff will offer an overview of TAP's online process and what's on the horizon for next year – including “Anytime TAP on the Web.”

 

 

 

Session Name:  FAO Best Practices – Worst Mistakes

Presenter(s):     John Austin, Jeremy Weis (NYSED)

Date/Time:        Wednesday, October 27, 2004, 3:15 – 4:30 p.m.

Description:       Financial aid "Do's and Don'ts" - including tips for avoiding Title IV and NYS TAP findings and liabilities. What are the practices that work best for financial aid offices and what administrators should look out for?  Find out here.

 

Session Name:  HESC Loan Processing Enhancements

Presenter(s):     Thomas Dalton, Matthew Downey, Teresa Gehrer

Date/Time:        Wednesday, October 27, 2004, 3:15 – 4:30 p.m.

Description:       Join HESC for the latest in loans processing.  Thomas Dalton will address common questions on loans processing issues.  Along with the new Customized Reports available on HESCWeb, Matthew Downey will provide an update on Electronic Funds Transfer (EFT) and the EFT enhancement project.  Teresa Gehrer will give you the answers to the most Frequently Asked Questions (FAQ’s) in the Customer Communication Center and how we use them to improve our loan processing.  You are encouraged to bring your questions and ideas for future processing enhancements.

 

Session Name:  Developing Effective Early Intervention Programs – by NYGEAR UP

Presenter(s):     Joseph Tine, Delilah Reyes

Date/Time:        Thursday, October 28, 2004, 3:15 – 4:30 p.m.

Description:       Next year, as many as 5,000 NYGEAR UP high school seniors may be applying to go to college in New York.  Are you ready for them?  Gaining Early Awareness and Readiness for Undergraduate Programs (GEAR UP) is a national initiative to assist at-risk students.  HESC administers the NYGEAR UP program for 17 sites and six partner institutions, statewide.  Come join senior NYGEAR UP staff and statewide NYGEAR UP partners who will share how programs and services are helping students to get ready for college!

 

 

HESC will sponsor a booth in the vendor area highlighting HESC’s initiatives and latest technology.  We cordially invite you to stop by and meet with HESC staff

 

 

 

 

School News & Issues

*SUNY Fredonia has a new Financial Aid Counselor, Amy Beers

*SUNY Fredonia is looking for an Admissions Counselor - application deadline is the first week in November (Contact Dan Tramuta)

*Jamestown Business College has a new financial aid counselor, Sara Zink

*NCCC hired a new Director of Financial Aid, Jim Trimboli

 

Lender News & Issues

*Kristen Carey is taking over our Region 1 for Lisa Kendi for AFC (Lisa will be focusing on PA)

*Brian Levy will now have Regions 1, 2, 3 and 8 for M & T. Also, Jim Vallee is the new sales representative for Regions 4, 5, 6, and 7. Andy Leardini has taken a new position as Director of Marketing at M & T.

*Marc Woolf is the new sales representative for First Third

*Dan Dreves is the new sales representative for Edfund

*Darcy Stevens from Bank of America injured her back and she is unable to travel. Darcy wanted to make sure that we new as of August 16 the signs were changed from Fleet to Bank America and student loan borrowers will get a notice as of Sept 1.  Please contact her with any questions

 

Next Meeting:  November 4, 2004 at Keybank (Downtown)