Region 1
Meeting
Thursday,
February 17, 2005
M & T
Bank, 1 Fountain Plaza
Submitted
by Leigh M. Fiorenzo, Region 1 Secretary
Attendance:
AMS Shane
Rauh, Steve Wynne
Bank One Michael
Woody
Citibank Debi
Mansour, Laura Worley
Citizens
Bank Jean
Fura
Ed
EdFund Dan
Dreves
Fifth
Third Bank Marc
Woolf
Hilbert
College Beverly
Chudy, Julie Lanski
Houghton
College Marianne
Loper, Troy Martin, Beth Pocock
HSBC Sherrie
Sheppard
Jamestown
Business College Diane
Sturzenbecker
Keybank Kathleen
O’Connell
Medaille College Rachel
Barker, Phyllis Hart, Jeanne Mossios
M & T Bank Leigh
M. Fiorenzo, Brian Levy, Jim Vallee
NCCC Kim
Buerger, Kathy Michalski, Robin Ray
Nellie
Mae Abbey
Linsner
Nelnet Carrie
Newman
Next
Student, Inc. Ingrid
Capron
Niagara
University Martie
Howell
NYSHESC Bonnie
Evans
St.
Bonaventure Mary
Jo Brockel
TG Steve
Flores, Brenda Smith
Trocaire
College Terry
Adamczyk, Allison Germano, Janet McGrath
UB Joseph
Alongi, Lisa Cino, Brent McEnroe, Kellie Kostek, Yvonne Nagel, Kevin Ryan,
Amanda Wirth
Villa
Maria College SM
Diane Miller
Wachovia Karen
Blankenburg
Treasurer’s Report (Rachel Barker)
*Previous Balance $2877.77
*Debits:
$112 Auxiliary Services (September Meeting)
$250 Harry’s Harbour Front Deposit for Holiday Party
$25 Barnes & Noble (Holiday Gift)
$2 Check Image Return Fee
$5.37 Holiday Cards
$2096.96 Harry’s Harbour Front Final Payment for Holiday Party
$100 Deposit to Classics V Support Staff Workshop
*Credits:
$1390 Contributions for Holiday Party
$540 Contributions for Holiday Party
$765 Revenue Check
*Current Balance:
$2981.44
NYSFAAA Membership (Carrie Newman for Katrina Delgrosso)
*Printed
out database and passed it around for member’s review
*Please
let Carrie know if you are having issues with the list serv
*Carrie
will be working directly with Katrina to make any demographic changes
*Please
go on-line if you have a current membership to update your demographics
*Carrie
doesn’t have an actual updated headcount at this point
Committee Updates
CAAN (Kevin Ryan/Sherrie Sheppard)
*Kevin and Jennifer Garey will be taking over the Committee
*Thank you to all the volunteers who answered the e-mails during the
first
week of January:
Mary Jo Brockel, Bonnie Evans,
Jennifer Garey, Martie Howell, Mary Koehneke,
*The first 2 days the e-mail service was unavailable due to technical
errors
*This service is being evaluated through exec counsel and whether it is
worth offering in the future
Support Staff Workshop (Abbey Linsner)
*Workshop is Friday, February 18 at Classics V and there are 46 people
registered *There is a great representation of most schools in the Region 1
area
*The Committee has done a great job and the members include:
Sarah Izzo,
Co-chair
Abbey Linsner,
Co-chair
Rachel Barker
Karen
Blankenburg
Stephanie
Kindzia
Andy Leardini
Janet McGrath
Darcie
Stephens
Sandy
Stevenson
Amanda Wirth
*The Agenda topics are: Federal
Update, FERPA, Safety in the Workplace, Identity Theft, Workplace Etiquette and
Fun/Games
*This year’s workshop is featuring a sports theme in which attendees
are encouraged to wear their favorite sports team attire
Early Awareness (Kim Buerger)
*The committee primary focus is to get information to parents and
students early *Committee:
Nancy Pawlak -
chair
Members:
Kim Buerger-NCCC,
Laura Burns-Wells, Anne DelPlato-Nelnet, LaSonya Griggs-St Rose, Brian
Ghanoo-Fordham, Ann Higgins HESC, Susan Nesbitt-Perez – CICU, Irwin
Silver-Devry, Suzanne Tang-Pace
*Working on old brochure/book mark and the theme is “Sooner Than you
Think” *These items were last revised in
1999
*Working through PTA to get information out to the community and
distribute at the state fair
*They have 3 projects planned
*If you have any ideas please contact Kim at
Kbuerger@niagaracc.suny.edu
Government Relations (Jim
Vallee)
*The Government Relations
Committee, at the time of the Region 1 meeting, consisted of:
Beth Post
(Union College) and Jim Vallee, Co-chairs
Susan
Nesbitt-Perez (CICU)
Bill Cavin
(HSBC)
Joel
Castiglione (Hudson Valley CC)
Wayne Harewood
(Kingsborough CC)
A few more
folks have joined the committee since our meeting:
Martie Howell
(Niagara University)
Shane Rauh
(AMS)
Robin Ray
(Niagara CCC)
Christine
Sears (Bryant and Stratton, Syracuse)
*The Committee is
accepting new members if you are interested in participating
*The Committee alerts NYSFAAA members of
state and national news
*They get their news from
NASFAA and pass it on to NYSFAAA
*They organized recent
exec counsel lobby held in Albany
*Formulate response
letters for Judi Mullon (president)
*Expect things to be going
on for reauthorization
Exec Counsel (Kevin Ryan)
Please see attached minutes sent to
me from Kevin Ryan:
NYSFAAA EXEC COUNCIL MEETING MINUTES
FEBRUARY 6 – 8, 2005
ALBANY,
NY
TREASURER’S REPORT – Samantha Veeder
Sam will be sending letters by 3/15/05 to statewide chairs to help
chairs plan for next year’s budget (only CAAN committee went over budget last year); she’ll want
response back from chairs by 4/15/05
She’s mailing a letter to vendors in mid May, asking what they’d
like to sponsor from sponsored items list.
This is the first year that general sponsorship items can be combined
with conference sponsorship; she’ll work with
conference committee to determine how much needs to be raised. Sam passed out Sponsorship Category list and
raised idea of eliminating the NYSFAAA Directory from the list and replacing it
with sponsorship of ads in the Web letter (EASFAA gets a lot of revenue from
their Web letter sponsorship).
Sam is missing quarterly reports for period ending 12/30/04 from Regions 1,2,5,6,7, and 8 and the
regional treasurers have been notified
Sam has list of unpaid Conference 2004 attendees; discussion
followed.
MOTION: ANY STATEWIDE
COMMITTEE/CHAIR THAT’S TRIED UNSUCCESSFULLY TO COLLECT OVERDUE FEE/BILL WILL
TURN THE UNPAID ACCOUNT OVER TO THE TREASURER AND THEN IF NECESSARY, TO THE
ATTORNEYS FOR COLLECTION AND THE MEMBER/APPLICANT WOULD BE BLOCKED FROM ATAC
SERVICES AS WELL AS BE RESPONSIBLE FOR ATTORNEY FEES. VEEDER/BARLAAM; MOTION ACCEPTED
Sam brought up issue of one particular region which has been
delinquent with providing treasury reports/records. Sam has discussed with the Exec Council rep. from the
region. Discussion followed.
MOTION: REGIONS WITH
DELINQUENT TREASURY RECORD REPORTS WILL NOT RECEIVE THEIR REVENUE SHARING. VEEDER/WARREN; MOTION ACCEPTED
MEMBERSHIP REPORT – Joan Warren
Currently 1120 members
She emailed all former members around the New Year and invited
them to re-enroll and did get a few replies and people who did re-enroll
Developed new web form to let regions take attendance at regional
meetings that Membership V.P. can use to reach out to non-members
Since the Dec.2004 EC meeting, non-paids have been purged and
access has been cut off
Joan is proposing that anyone who pays dues after March 30th would have
their dues go to the next year’s membership
She’s still cleaning up bad data (some lenders were noted as
school s, some public schools listed as private, etc)
PROFESSIONAL DEVELOMENT REPORT – Karen Price-Scott
Had successful FERPA workshop at Manhattanville; attendance was
lower than expected; trainer was excellent and evaluations indicated the
workshop was necessary and should be repeated but due to low attendance, Karen is not sure
we should proceed with other sites.
Discussion followed with Joan and Maria who both attended agreeing that
it was great and thought perhaps the time of the year affected turnout. Judy suggested scheduling 3 more sites and
Gail suggested scheduling 1 more downstate site at the Tri-Regional. There would be 1 in Albany, 1 in Rochester
and 1 in Manhattan. Karen will monitor
responses as she schedules these.
College Board co-sponsored some tax workshops; an advanced workshop
has taken place and now one for beginners is being planned; Karen is working
with Scott Lewis of the College Board.
Lucy Manzo, downstate rep. for College Board wanted NYSFAAA to
contribute $1500 per workshop. Karen
thought that was too costly and had emailed Judi about it. The cost was to sponsor lunch. It was agreed this was too costly since
College Board could not give definitive answer on how many attendees there’d
be.
Scheduled tax workshops
sponsored exclusively by NYSFAAA (with Jim Briggs as trainer) and these are: 2/24 in
NYC at Fordham, 3/1 in Albany and 3/4 in Garden City.
Karen will continue to work with Scott Lewis of College Board on
possibly co-sponsoring the Syracuse area tax workshop (Nancy indicated she heard it
was set for March 5th at Lemoyne)
Judi advised Karen that something needs to go on website soon
CONFERENCE 2004 FINAL REPORT – Scott Atkinson
Scott provided a hardcopy, condensed report that summarized his
committees findings/recommendations.
He also provided a full report in disc format and a photo summary on
disc. Short discussion followed on the
difficulty in finding hotels large enough to host the annual conference
CONFERENCE 2005 UPDATE – Gail Drapala
Lender Night In to be held at overflow hotel
There will be a Novice Reunion with a fee on Monday
Scheduled Scholarship golf tourney as well as yoga and
self-defense workshops for people arriving early for Novice
Roberto Clemente, Jr. to be on site to raise scholarship funds
CONFERENCE 2006 UPDATE – Sue Aldrich
The theme is “Mirroring Excellence” (take off on Mirror Lake)
One main speaker has been contracted (Ethan Zohn of Survivor fame)
SCHOOL COUNSELOR WORKSHOP REPORT – Pat Johnson
Approximately 1040 counselors participated at 13 sites
Evaluations indicated workshops well received
Earlier planning meeting held in March (vs. June) worked well
Discussion followed on mailings that go to counselors and
suggestions were ma de to Pat that she will take back to committee for planning
Point made that regions need to designate their School Counselor
Chairs by March
EARLY AWARENESS COMMITTEE REPORT – Nancy Pawlak
Committee wants to focus on
elementary and middle schools; they want to work through PTA organizations and
have found a website to use to contact PTA’s statewide.
Have 3 projects planned
PAST-PRESIDENT’S REPORT – Anne Barton
Discussion on Nominations and Elections occurred after review of
Past-President’s Report. We can only have 1
electronic election happening at a time with ATAC so we’re going to have to
schedule appropriately.
This is year that all regions need to elect/re-elect Exec Council
representatives (new representatives take office Oct.2005) so regions need to time/schedule
elections based on that
Earl Tretheway, as Communications Chair, is the person that
regions need to contact to set election schedule; Earl suggested that Council
set a schedule up
Election cost per region is $275; it’s up to the region whether it
wants to also elect/re-elect other regional officers at same time; there is
still an option for regions to conduct elections via paper
PRESIDENT’S REPORT – Judi Miladin
Met again with John D’Agati of Sen. Lavalle’s office; one of
budget’s TAP proposals involves increasing academic standards in early
semesters. They discussed that as a
means for tightening up TAP funding and seemed to agree that was a move in
right direction
Website issues are still ongoing; getting ready for elections and
event regi strations
Set up conference calling capabilities for committees, with
vendor. Let Judi know if you need
access to conference calling capability.
Nancy used it with Early Awareness Comm. and it worked well. The bill would go directly to treasurer,
along
with an itemization of who used it. A
meeting can be taped for an additional charge.
This can be used within regions.
Has had a few more inquiries on whether we wanted to do College
Goal Sunday; our concern is that it comes so close to SUNY Financial Aid Day. Earl suggested that if we’re going to
rehaul/re-evaluate CAAN, that perhaps we can consider this venture. The College Goal Sunday issue will be
referred to the CAAN Committee
Brent McEnroe (of U. Buffalo) was winner of Easfaa
scholarship. Judi has completed
paperwork for that
New federal legislative proposals; there are a lot of federal
proposals that need to be discussed and Judi is wondering if we need to rethink
the necessity of having an April meeting.
Sam notes there are some financial issues also (such as
development). It was agreed that we will
have an April meeting on April 7-8 th in the Albany/Saratoga area.
NASFAA in NYC over July 4th; Judi has been talking to Howard
Enton, the Conference Chair. He’d like
our support for Community Service project (funding books for schools of
underprivileged children in NYC); Howard approached Judi about NYSFAAA making a
donation.
MOTION: TO MAKE A $1000
DONATION TO THE NASFAA COMMUNITY SERVICE BOOK FUND. BARLAAM/DRAPALA; MOTION APPROVED.
Kevin suggested that we may want to consider having a similar
community service initiative as part of our annual conference. Judi advised that that idea should be taken
back to future conference committees.
Clair is on the NASFAA Conference committee that’ s overseeing the
community service book project
Judi would like to do some type of special NYSFAAA gift to NASFAA
attendees; we thought that perhaps it could be collaborative effort with
HESC. Judi will investigate/research
further with Mike Williams.
Joan and Karen indicated that the NASFAA Committee is in need of
volunteers and people can volunteer through the website. They’re hoping for several NY/NJ volunteers.
GOVERNMENT RELATIONS COMMITTEE UPDATE – Beth Post and Jim Vallee
Worked on NYSFAAA’s response to Governor’s budget; committee has
reviewed the full budget proposal
Discussion took place on the budget proposals
SMITH BARNEY PRESENTATION – Rob Bell
It had been 2 years since last update
We went over report and discussed 2 investment accounts
More discussion to follow on moving more money into scholarship
account
Kevin raised idea of increasing our scholarship amounts; consensus
was that scholarship account is strong enough to handle that
NOVICE REPORT – Lisa Simpson
Everything is on the website
Looked at Manhattanville site again last week
Lisa proposed capping off attendance at 120, since it’s supposed to be
a week of bonding and small group sessions
She’d like to keep the cost at $580, which includes $35 membership
and that attendees must pay membership as part of attending
Joan is waiting on ATAC to provide a mockup of on-line
Novice registration; April 1st is the target date to have Novice
On-line Registration available
MOTION: TO CAP NOVICE
ATTENDANCE AT 120 REGISTRANTS.
ALDRICH/BARLAAM; MOTION ACCEPTED.
Dates are set for June 4 through 10th, 2005.
COMMUNICATIONS ISSUES DISCUSSION
Message is “use the website!”
Non applicants for membership can no longer even see list serves
Issue of limiting access to Web letter to only paid members was
raised
MOTION: TO LIMIT ACCESS TO
THE WEB LETTER TO ONLY PAID MEMBERS.
WARREN/RYAN; MOTION APPROVED. Judi will
contact Paula at ATAC for implementation.
Council agreed that job
postings should go through Earl (as is currently done)
Issue was raised of making funds available to regions that want to
use Ev ents Management module to run elections, and/or to schedule
events. We need to decide which events
we’d cover and which events regions would be charged for. Discussion followed. It was noted that the cost for a regional
election was $275 and cost to set up events management is $325 and each time
events management is used, the cost is $125.
Benefits for using these functions were listed as saving of postage,
being able to access list of registrants for events, ability to print nametags
and registration coordination. More
discussion followed.
MOTION: NYSFAAA WILL
ABSORB ALL COSTS ASSOCIATED WITH UNLIMITED USE OF THE WEBSITE BY REGIONS FOR
CURRENT YEAR AND FOR 05-06 YEAR; TO BE RE-EVALUATED IN BUDGET CYCLE FOR
06-07. VEEDER/KARWOWSKI; MOTION
APPROVED.
The idea of using the Conference 2005’s Cyber Café for NYSFAAA
website training for members was raised and consensus was that it would be an
excellent opportunity
OLD BUSINESS
Lifetime Membership issue raised by Joan Warren. Linda Bridgewater has asked for clarification
from Joan as to whether certain individuals have attained that classification
Judi researched the issue by asking different members and got
different answers from members
Need to be sure that people understand there’s a difference
between retiree designation and lifetime member designation and lifetime
achievement award winners. We think the
3 are being confused. Discussion
continued on giving the lifetime member designation only to lifetime
achievement award winners. Lifetime
members would be charged no dues. From
past records, only Joe Sciame, Irv Bodofsky and George Chin are lifetime
achievement award winners.
MOTION: LIFETIME MEMBERSHIP
DESIGNATION SHOULD BE OFFERED ONLY TO LIFETIME ACHIEVEMENT AWARD
RECIPIENTS. RYAN/DRAPALA; MOTION APPROVED.
School, Lender, and Guarantor News/Issues
*Medaille College is looking for a Director
of Financial Aid, please contact Jeannie
Mosso
*On March 18 SUNYFAP is conducting training
at GCC (brief presentation, round table on 4 topics)
*Carrie Newman has left UB and is now working
for Nelnet
*Dr. Jim Ross is now the New President at NYSHESC
and Corrine Biviano is the new Executive President
*Bonnie Evans is now manager of customer
communication center but she will remain our Region representative
*A New Fifth Third Bank will be opening near
Medaille College
*Laura Worley: the web letter will be coming out on Friday
and the next edition is in May. Please
e-mail Laura with any promotions, office updates or articles for the next
edition.
*Summer Outing: Start thinking about ideas and bring them to
the our next meeting in April
*Kevin Ryan asked Jim Ross or Corrine Biviano
if they would be interested in coming to a Region 1 meeting
HESC Update (Bonnie Evans)
*Please see attached notes
submitted by Bonnie Evans:
HESC UPDATE
February 2005
HESC Senior
Management Changes
Gov. George E.
Pataki recently announced he will nominate
Dr. James Ross to
head HESC. Ross previously served as assistant to former HESC president Michael
Wilton. He is also the former president of the Commission on Independent
Colleges and Universities
(CICU).
Corinne M.
Biviano, the former executive deputy director of the state Consumer Protection
Board (CPB), has also been appointed executive vice president of HESC. Biviano
replaces Pierre Alric, who left the agency to work in the private sector.
Before joining the CPB, she was the executive deputy director of the Governor’s
Office for Small Cities.
Ross and Biviano
will be meeting with NYSFAAA’s Executive Council during its February meeting in
Albany, and they are looking forward to working with the New York State
financial aid community during the new year.
HESC Customer
Relations Changes
Bonnie Evans was
recently promoted to the position of manager, Customer Communication
Center, and Joanne Horn was promoted to the position of regional service manager
in NYSFAAA Region IV.
New HESC
Telephone Option for School Administrators
During these days
of inclement weather, HESC would like to provide a reminder regarding our new
telephone option and service, which provides up-to-date information regarding
the status of scheduled NYSFAAA regional events. NYSFAAA regional
coordinators/designated staff can contact HESC at (518) 474-2715 anytime after
6:00 a.m. (M-F), or via
e-mail at
www.nysfaaaupdate@hesc.org if an event has to be cancelled because of inclement
weather or other reasons. HESC will then post the information under a new phone
option that can be obtained by calling HESC
at (1-888 697-4372)
and selecting “Quick Touch Selection *8" under the "Financial Aid
Professionals" menu.
05-06 TAP
Process
HESC recently
released a Financial Aid Services Bulletin, “Grants and Scholarships Processing
Improvements for 2004-2005 and 2005-2006”, which describes HESC’s
Anytime-TAP-on-the-Web process.
HESC now offers
all students the opportunity to apply for TAP-on-the-Web and avoid the paper
application process. Applicants who miss the Web link from the online FAFSA, or
applied using a paper FAFSA, will now have an additional opportunity to apply
online for TAP. In mid- January, HESC started sending e-mails to students who
completed the FAFSA process for 2005-06.
The e-mail directs students to HESC’s Web site where they can obtain a
PIN and complete the 05-06 Anytime-TAP-on-the-Web Application.
Students who do
not have a valid e-mail address will receive a postcard directing them to the
Web site. Many students have responded to the e-mail, obtained a PIN and
completed the Anytime TAP-on the-Web.
This is in addition to more than 3,000 students who went directly to
TAP-on-the Web from FAFSA-on-the Web.
Students will
receive the e-mail or postcard and be able to complete the Anytime TAP-on-the
Web if they:
have a valid EFC
reported they are NYS residents and reported at least one New York
State college
During the first
week of February, HESC started to process 2005-2006 TAP applications, with more
than 16,000 electronic applications processed the first day.
Anticipated
date of TAP Rosters, Remittance Advices, Accounting Documents and Student
Status Listings for February 2005
February 3
2003-04
Remittance Advice/Accounting Documents
February 4
2004-05
Remittance Advice
2004-05 Student
Status Listing
February 8
2005-06 Student
Status Listing
February 11
2004-05
Remittance Advice/Accounting Documents
2004-05 Student
Status Listing
February 16
2004-05 Roster
February 18
2004-05
Remittance Advice
2004-05 Student
Status Listing
February 25
2004-05
Remittance Advice/Accounting Documents
2004-05 Student
Status Listing
The 2004-05
Student Status Listing will be run on each Friday until July
2005. Continuing until August 2005, a 2004-05
Remittance Advice will be
available each
Friday.
Files will be
available for retrieval the following morning. Payments will
be mailed or
electronically transferred within three to five weeks of the
date of the
associated Roster or Accounting Documents.
Reports will be
available for printing and viewing at:
https://web.hesc.org/hescweb/main. If you are authorized to access this
data, you will be
required to logon with your HESC User ID and password.
For assistance in
obtaining a User ID and password, contact HESC’s Help
Desk at
1-888-NYS-HESC (1-888-697-4372).
The Default
Manager
HESC recently
enhanced their default management programs by providing a new Web based default
management tool, “The Default Manager” that enables school default management
staff to identify, contact and track former student loan borrowers by specific
cohort default rate year.
For information
regarding this new default management initiative, contact HESC’s Advocate Unit
at 1-888 215-0196, or via e-mail at . You can also go to and click on “”Lower your cohort default
rate with HESC’s Default Manager”- listed in the “What’s New” section.
HESC Unveils
New Web Site
HESC recently
unveiled its new Web site. The site was enhanced based on feedback from
schools, students and parents. As previously announced, HESC periodically changes
the “look” of its public Web site. As a result of HESC Web text changes,
lenders and HESC participating schools who need guidance on student loan wrap
text should contact HESC’s Solutions Team, who will review the text for
accuracy and completeness.
The Solutions
Team can be reached by contacting HESC’s Customer Communication Center at
1-888-NYSHESC, (1-888-697-4372) and selecting “Quick Touch” selections 2, 2, 3,
1.
HESC Offering
PLUS Credit Checks
HESC recently
released its new PLUS Credit Check Process, a service that will be phased in
over the next six months. A detailed bulletin describing the new process, “HESC
Offering PLUS Credit Checks”, can be viewed by visiting the “College
Administrators and Lenders” section on , and clicking on “Transaction Support”,
“Bulletins and Announcements”, and “Loan Program Bulletins”.
Coming Soon -
Empire EFT
Contracts for the
new “Empire EFT” process will be available shortly. The Empire EFT disbursement
process is another option for receiving loans guaranteed by HESC and will give
schools complete control of the timing of disbursements.
Each day a school
will be able to determine which loans should be disbursed, tell HESC its
choices and receive the funds the next day. For more information regarding this
new disbursement option, contact HESC’s Solutions Team by calling
1-888-NYSHESC, (1-888-697-4372) and selecting “Quick Touch” selections 2, 2, 3,
1.
Reminder - Doc
Trac Services
DocTrac is an
exclusive service for school officials and provides a dedicated e-mail address
and fax number for documents in need of special handling by HESC. Upon receipt
of a special handling document, HESC will respond via e-mail, notifying the aid
administrator of the receipt of the document along with a unique tracking
number. Examples of documents requiring special handling: NYS Residency,
income, and financial independence documentation.
School officials
should forward special handling documents to: doctrac@hesc.org, fax number
(518) 473-1414.
Presentation: Public Speaking
Steve Wyme, presenter and Shane Rauh, moderator (both from AMS)
(Sponsored by the Training Committee)
Summary: The session provided
ways to identify strengths and opportunities to become a successful public
speaker. Identified how to create a
successful speech and how skilled speakers present with confidence. Also, identified three steps to create a
successful presentation. The three-step
solution was reviewed in detail, which included: 1) Be prepared, 2) Think “On Your Feet”, and
3) Learn When It’s Over. Five public
speaking “Don’ts” were also emphasized:
1) Don’t begin with “Hi, my name is”, 2) Don’t Make a false start, 3)
Don’t over judge your audience’s facial expressions, 4) Don’t Go overboard, and
5) Don’t Pretend to know something you don’t.
No one can ever become a perfect public speaker but with practice you
can develop your skills throughout your lifetime.
Next Meeting: March 29
Tax Workshop with Jim Briggs
Houghton College, West Seneca Campus
810 Union Road
West Seneca, NY 14224
Please send your registration to Rachel Barker by March 1, 2005
The April meeting is scheduled for Thursday, April 14, 2005, at Buffalo
State College (parking permits required – contact Leah Nicholson or Anne
DelPlato to get a permit). The
presentation will be FISH! Please mark
your calendars.