NYSFAAA
To: All Region V Financial Aid Professionals
From: Roberta Daskin, Chairperson
Subject: Agenda for Next Regional Meeting: Wednesday, September 26, 2007
Location:
9:30 am Coffee and Welcome
9:45 am SLATE: Regulations, Impact and Implementation……….. …...Jim Vallee,
Client Relationship Mgr., M&T Bank
Ursula Bisconti,
Sr. Director,
10:45 am Break
11:00 am Creating Raving Fans:
A Revolutionary Approach to Customer Service………..…Charlie Boland,
Asst. VP, Educational Lending, Bank of
12 noon Lunch
12:30 pm NYSFAA Update……………………………………….Ursula Bisconti
HESC Update…………… Lisa Simpson, Dir. Univ. and School Relations
Jennifer Dwire, Client Relations Mgr.
Business Meeting……………………………………….Roberta Daskin,
Assoc.
Director,
Questions and Answers
1:30 Adjournment
Thank you Jean Marie Mohr and
UPCOMING EVENTS
Guidance Counselor Workshop,
College Goal Sunday
Winter Meeting
Spring Meeting