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Financial Aid Ethics and Standards of Conduct
Thu, May 7, 2015 2:00 PM - 4:00 PM EDT

Most institutions have an employee standards of conduct policy that employee must agree to when accepting a position and maintain while holding the position. These conduct expectations include terms such as:

  • Integrity
  • Trustworthiness
  • Honesty
  • Respect
  • Stewardship
  • Compliance
  • Good judgment
  • and Confidentiality

Financial aid is governed by a number of standards and principles that all aid administers are expected to adhere and details are contains in regulations and acts such as

  • Program Integrity
  • Fiscal Responsibility
  • and Statement of Ethical Principles

The National Association of Student Financial Aid Administrators (NASFAA) provided us with an updated Statement of Ethical Principles and Code of Conduct in March of 2014 in which many financial aid operations have adopted as their guide for their own standards of conduct. What do these ethics principles means to your office? What would you consider acceptable behavior and practices? Where are the lines drawn and how do you know if you or a colleague have crossed a line? These questions, along with one of the most famous ethical cases of our time, will be discussed during this webinar.

Connecting SAP to Retention
Thu, Apr 30, 2015 2:00 PM - 3:30 PM EDT

Join our webinar, Connecting SAP to Retention, to learn more about how Satisfactory Academic Progress relates to retention and techniques to improve your SAP communication strategy.

We will discuss the importance of proactive communication about SAP to ensure retention. Also, we will review some case studies of how schools are proactively and re-actively communicating with students about SAP using video technology and other tools.

This session is directed to financial aid and other professionals working with SAP and retention issues on their campus.

Thu, Apr 2, 2015 2:00 PM - 4:00 PM EDT

Are you covering all bases to ensure students meet database match eligibility criteria? When a student applies for aid, they must pass specific databases matches to satisfy eligibility criteria. What are those matches? What happens if the match is unsuccessful? What documentation is needed to clear a C-Code that results from an unsuccessful match? All of these questions and more will be answered during the webinar.

The following topics will be covered during webinar three:

  • Overview of the database match process
  • Match results, c-code flags, and comment codes
  • Citizenship requirements
  • NSLDS financial aid history flags
  • Selective service registration
  • Unusual enrollment history flag

Novice Training Program
May 30- June 4, 2015
Mercy College
Dobbs Ferry, NY

-- Out of State Participants Register Here --

The New York State Financial Aid Administrators Association, Inc. will hold its 45th annual Novice Training Workshop from Saturday, May 30- Thursday, June 4, 2015 at Mercy College.

This workshop has been primarily designed for financial aid personnel with less than one year of experience. We encourage admissions and enrollment management personnel, as well as others who would like to gain a complete, comprehensive understanding of financial aid administration to enroll.

The program provides six days of intensive training on the administration of financial aid. Training is structured in formal, large group presentations and informal small discussion groups. This gives participants a detailed overview of each topic, followed by the opportunity to discuss special points of interest and to apply their new knowledge through the use of case studies. All participants are strongly encouraged to take advantage of the opportunity for professional growth through group and individual interaction. The training begins on Saturday at 3:00pm and ends on Thursday at 2:00pm. Full-time participation in the Workshop is required of all attendees.

A certificate will be awarded on the final day of the workshop, acknowledging active and successful participation in the program. This participation includes attendance and written/oral interaction within each session (formal and informal groups). A written test will be administered and the results will be used in conjunction with staff critique to determine each participant's evaluation.

Mercy College

The main campus of Mercy College is located in Dobbs Ferry, N.Y., 25 miles north of New York City. The campus sits on 66 acres overlooking the Hudson River. Mercy College is located near the Tappan Zee Bridge and is easily accessible via the Metro North train station on campus as well as nearby airports.

Registration and Fees

Registration will open on Monday, March 30th

The cost of the Workshop is $600, which includes NYSFAAA membership for the 2015-16 year. Vouchers will not be accepted. You must have registered and paid in full by Friday, May 15, 2015. There will be no refunds after that date. Contact Lisa Simpson at (518) 473-0842 with any additional questions.

Housing and Meals

The conference fee includes three meals daily, coffee, tea, iced tea breaks and social hours. Please inform us of any special dietary needs. Participants will live in private dormitory rooms with linen and towel service provided. Informal attire is appropriate for the workshop.


By Car:

Directions from Albany
Take the NYS Thruway (I-90) South and go over the Tappan Zee Bridge. Exit immediately after toll (exit 9). Turn left at end of ramp onto Broadway (Rt. 9). Continue 4 miles on entrance on right.

Directions from the West: (Buffalo)
Take the NYS Thruway (I-90) East to Exit 39 toward I-690 E. Take Interstate I-81South. Take a slight left onto I-86E and continue onto NY-17E. Follow signs to 87S and merge on 87S. Go over the Tappan Zee Bridge. Exit immediately after toll (exit 9). Turn left at end of ramp onto Broadway (Rt. 9). Continue 4 miles on entrance on right.

Directions from Lower Westchester County & New York City
Take Saw Mill River Parkway (North) to the Dobbs Ferry Exit. Turn left onto Ashford Avenue. Turn right onto Broadway (Rt. 9), continue 1/2 mile to entrance on left.

By Plane:

**To reserve transportation from JFK Airport to Mercy College, please email Lisa Papke at with your name and flight information.

PLEASE NOTE: transportation will be provided from JFK Airport to Mercy College.

Saturday May 30th, 2015
JetBlue Airways Flight #2301
Departs: Buffalo (BUF) @ 10:21 a.m.
Arrives: New York City (JFK) @ 11:39 a.m.
Thursday June 4th, 2015
JetBlue Airways Flight #102
Departs: New York City (JFK) @ 8:00 p.m.
Arrives: Buffalo (BUF) 9:46 p.m.


Saturday May 30th, 2015
JetBlue Airways Flight #285
Departs: Rochester (ROC) @ 11:05 a.m.
Arrives: New York City (JFK) @ 12:24 p.m.
Thursday June 4th, 2015
JetBlue Airways Flight #686
Departs: New York City (JFK) @ 5:30 p.m.
Arrives: Rochester (ROC) @ 7:10 p.m.

Survival Techniques

Bring a note pad, pens and pencils with you. All other materials will be provided at the time of registration, including the infamous NYSFAAA Training Manual.

Previous novice attendees suggest you bring sneakers, an umbrella, an extra towel or two, an extra blanket and your favorite pillow, a fan, flip flops, and an alarm clock.

Non-NYSFAAA Training Activities

Registration/Refund Policy

POLICY: Under certain circumstances, established by Council, the registration fee is refundable.
1. The refund policy must be stated on the registration form.
2. The policy is that normally refunds are granted if requested in writing and the request is received at least two weeks before the first day of the event.
3. Under extenuating circumstances, such as illness, the two-week deadline may be waived. Such refunds may be authorized either by the Committee Chair or by the Treasurer. They may request whatever documentation they deem appropriate on a document. It is important that these officials consult, however, so there is consistent treatment of members each year and so that one does not approve a member who might be rejected by another officer.
4. Other members of the Council are not authorized to approve refunds.
APPROVED: July 1993; April 1998

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The information presented on the NYSFAAA Website is provided as a service from the New York State Financial Aid Administrators Association to our constituents and represents our best efforts to assist students and their families in pursuing funding for higher education. NYSFAAA is a volunteer association of financial aid professionals representing the various institutions of higher education in New York State. We have collected information we believe to be important and reputable in finding and obtaining financial aid resources; however, we assume no liability for the use of this information. The New York State Financial Aid Administrator's Association, Inc (NYSFAAA) does not receive any money, gifts or compensation, related to educational lending activities, from any "lending institution" as defined in S620(8)a and S620(8)b of New York State Education Law. Hence, NYSFAAA does not meet the definition of "lending institution" as defined in S620(8)c of New York State Education Law. Therefore, institutions of higher education in New York and employees of those institutions are not subject to any potential conflicts of interest or legal restrictions under NYS Education Law in their interactions with NYSFAAA.*
* This statement does not constitute, and should not be construed as, legal advice.