Friday March17. 2023

New FSA Guidance on Third-Party Servicers (TPS)

The large impact on all sectors of the Higher Education Community and their servicers


The new FSA Guidance on Third-Party Servicers has a greater impact on all schools and all contracted entities than many might think.


According to the guidance most, if not all of your contracts need to be reviewed – not just financial aid contracts – the entire school’s contracts. FSA states that “almost every service impacts TIV Administration”. If your school is using solutions such as PeopleSoft, Banner, etc. – these are TPS (third-party servicers). If a school is using an entity to administer distance learning – this too is now a TPS. We could go on, but there is no point until the comment period is over and we receive more guidance.


Most, if not all entities are going to have to modify their business model to include all the TPS requirements, which includes annual audits that you will have to include with your annual audit. Everything must be adjusted and it will cause a large problem for all schools and service entities. And don’t forget to consider the additional costs to these entities that will be passed along to the schools. That will affect your school’s budget.


Recently, the Department doubled down on this guidance but pushed out the deadline for compliance until September 2023 instead of the original deadline of May 2023. We will need all that time, and probably more to get ready for this.


Please JOIN US FOR THIS IMPORTANT WEBINAR which will be presented by one of the top Financial Aid lawyers in the country.


For DCL (GEN-23-03) Requirements and Responsibilities for Third-Party Servicers and Institutions (Updated Feb. 28, 2023) click here



Friday October 2022


 High School Counselor Workshop Agenda_11042022.docx


Student Aid presentation - Nov 2022_11042022.pdf


Counselor Workshop_Special Circumstances_11042022.pdf


New York State Update Fall 2022_11042022.pdf

 2023-2024 Annual FAFSA and TAP Application Training

Friday  Oct. 7, 2022
 10:00 AM - 12:30 PM




TAP Application Process 2023-24.pdf

LaSonya Griggs, Director of Special Projects, On Point for College

Michael S.J. Turner, Client Relations Manager, New York State Higher Education Services Corporation



Whether you’re a first-timer or a pro, this hands-on webinar will prepare you to help students and parents navigate the 2023-2024 FAFSA and TAP online applications. This training is OPEN to financial aid professionals, college access advisors, school counselors, and others who assist college-bound students with the financial aid application process.  YOU DO NOT NEED TO BE A NYSFAAA MEMBER TO ATTEND.  The line-by-line FAFSA training will be conducted using the U.S. Department of Education’s FAFSA demo site for the 2023-2024 FAFSA, followed by a PowerPoint presentation of the TAP application process.  Be sure to register EARLY!  Once the session reaches capacity, registration will be CLOSED.

2022-2023 Annual FAFSA and TAP Application Training

 Date: Oct. 8, 2021
10:00 AM - 12:30 PM



LaSonya Griggs 
Associate Dean of Enrollment Management 
Tompkins Cortland Community College


Michael S.J. Turner
Client Relations Manager 
New York State Higher Education Services Corporation



Presenters: Thompson Coburn LLP Aaron Lacey, Higher Education Attorney
Scott Goldschmidt, Washington DC Counsel


Coping and Mental Health during COVID-19  

Dr. Jennifer M. Knack

Protecting Student Privacy in Virtual and Remote Work Environment 

 LaSonya Griggs, Associate Dean of Enrollment Management

Tompkins Cortland Community College




Elena Lubimtsev,  Edamerica’s, Senior Vice President of Business Development and Government Relations 

Tom Dalton, Edamerica’s,eDirector of Sales and Marketing, Northeast




Friday May 22, 2020 10am-12pm
Higher Education Emergency Relief Funds: CARES Act Panel Discussion
Three Higher Education Professionals, from different sectors, will discuss and share information on how their institutions are dealing with the Higher Education Emergency Relief Funds (HEERF). From application all the way to make disbursements.
Kerry Lubold, Associate Director of Financial Aid SUNY Plattsburgh
Daniel Sharon, Assistant Vice President of Student Financial Services Monroe College
Maria DeInnocentiis, Associate Vice President, Enrollment Management Marymount Manhattan College

Robert D. Gilmore, Director of Financial Aid and Veteran’s Affairs Manhattanville College 

Howard Leslie will moderate the panel


Click here for webinar 



Adjusting To Our New Normal: A How-To on Staying Sane, Healthy and Productive When Working from Home



Can you believe that most of us have been in a virtual environment for almost 8 weeks? The global outbreak of coronavirus (COVID-19) has created significant challenges and stress for all of us. Embracing change and adaptability has become essential. Tune into this webinar to hear thoughts on:


·  Change during crises, and how it disrupts our ability to process information 

·  Understanding the toll anxiety and stress take 

·  Adapting to change and being flexible enough to continue to develop and adapt 

·  How to transition through change


Through this session, we'll lean into the vulnerability and remind ourselves that our adrenaline cannot fuel us through a crisis that lasts for six weeks, or longer. Our goal is to have you walk away with a road map to better understand how you're feeling, find your footing, and learn how-tos on settling into a new normal. 


Tayler Kreutter, Executive Director of Student Financial Services 

Roberts Wesleyan College 



Please join us for a complimentary online webinar to discuss managing the process of changing your semester dates. This webinar will give specifics on the time-intensive process in:

Ellucian Colleague
Ellucian Banner

People with other software platforms can have specific questions addressed during QA or offline.

Our goal is to jumpstart your process by providing the information you need to handle these changes on campus. We will cover the operational steps, things to consider, and potential pitfalls to avoid.



Kelly has 15+ years of experience in higher education. She started her career at Northwood University where she provided support for Colleague, WebAdvisor, Helpdesk, and the Microsoft suite. She has also worked with the Recruiter CRM since its infancy. From implementing, configuring, training and supporting, Kelly has experience in all facets of the CRM product. With her time at Ferrilli she has experience in supporting every module of Colleague, provided training for functional and technical users, developed solutions to automate and enhance manual processes, led assessment teams and now oversees the entire Colleague and CRM practice as Executive Vice President.

Five pandemic issues higher ed should be talking about right now but aren’t - Planning on re-opening?

TUESDAY August 18th





The COVID-19 pandemic hit US higher education this spring like a massive earthquake. The uncertainty and upheaval it created now threatens an entire new academic year as millions of uncertain students consider their options and institutions struggle with the uncertainty of where the funding will come from to continue providing high-quality education and administrative services.

Press attention has largely focused on students opting to take gap years and federal stimulus funding to help colleges weather the storm. Other challenges, and even possible solutions, have gotten lost in the fray as a result. Are students who defer more/less likely to finish? What will borrowing look like when millions of traditional students remain with their families instead of away at school? Where can technology help relieve stress on institutional budgets? What federal or state policy solutions need emphasizing and re-thinking?

In this webinar, we are pleased to have Carlo Salerno, Vice President of Research at CampusLogic and Mark McGinnis, Sr. Solutions Architect at Campuslogic who will unpack some of these looming issues and opportunities. Using both federal data and findings from several recently completed national surveys, their goal is to provide membership with a wider perspective that can inform institutional thinking and give schools a different perspective on the tools and opportunities at their disposal as they head into the new academic year.